faqs

Is site information available on the mobile app?

Asset Pool — Mon, 09 Oct 2023 07:23:08 GMT

Yes, for each site, site information is available.

Can client users be added on the system for a read only view?

Asset Pool — Mon, 09 Oct 2023 07:21:59 GMT

Each Client can add as many client users as required.

Is it possible to move assets around from one site to another?

Asset Pool — Mon, 09 Oct 2023 07:20:02 GMT

Yes, we have a tool on the mobile and web app for this purpose.

Are Asset Custom Fields visible on the mobile app?

Asset Pool — Mon, 09 Oct 2023 07:18:48 GMT

Yes. When verifying assets, custom fields are visible.

Can the app be used in Offline mode?

Asset Pool — Mon, 09 Oct 2023 07:15:56 GMT

We have a built in Offline mode. User can enable this option as needed which works perfectly for areas where there is no network.

What Signatures are available on the mobile app?

Asset Pool — Mon, 09 Oct 2023 07:14:30 GMT

We have Technician Signature at the end of an Inspection. We also have an Inspection approver signature at the end of an Inspection. Lastly we have a customer signature at the end of a Job. All signatures can be enforced.

Can we onboard multiple assets at the same time?

Asset Pool — Mon, 09 Oct 2023 07:12:26 GMT

Yes, we have an Asset Import Tool for that.

Can we have multiple inspections of same checklists on an asset on one job?

Asset Pool — Mon, 09 Oct 2023 07:09:24 GMT

You can scan the Asset again and inspect the same checklist again on the same job.