First Fire Management (Pty) Ltd, a trusted leader in the design, installation, and maintenance of Automatic Fire Sprinkler Systems, has been using AssetPool’s digital inspection software since 2019 to modernize its inspection workflows and deliver faster, more transparent service to clients.
Using AssetPool’s client user feature, First Fire provides each customer with their own dedicated dashboard that displays only their assets and inspection history.
Clients receive inspection reports instantly once a job is completed—no delays, no follow-ups.
First Fire’s administrative team saves hours every week by eliminating manual reporting.
Clients can log in at any time to download historical reports, improving visibility and transparency.
This automation has enhanced customer service while freeing up internal resources.
Unlike other software platforms, AssetPool allows unlimited client logins at no additional cost.
First Fire only pays for their own technicians’ access.
Clients benefit from secure, real-time access to their inspection data.
This model allows First Fire to offer personalized, premium service without increasing overhead.
From fire extinguishers and sprinkler systems to water tanks and hydrants, First Fire uses AssetPool to manage a wide range of assets.
Assets are logged and scheduled for routine inspections—often weekly.
The digital signature feature ensures every inspection is accurately documented and verified.
AssetPool sends automated reminders for recurring maintenance, such as three-year valve overhauls, ensuring no task is missed.
The digital job card feature enables technicians to:
Complete inspections in the field using their mobile device.
Capture notes, signatures, and asset photos instantly.
Submit reports without returning to the office.
This streamlined approach has reduced paperwork, minimized delays, and improved tracking of ongoing jobs.
Sprinkler System Inspections: Digital scheduling and documentation of regulatory sprinkler inspections.
Fire Hydrant Checks: Routine inspections logged to verify hydrant functionality.
Hose Reel & Water Tank Maintenance: Maintenance schedules managed digitally to meet fire protection standards.
Pump Room Reviews: Automated reminders for checks and servicing of pump rooms.
Fire Extinguisher Inspections: Full traceability and reporting for every fire extinguisher on site.
Since adopting AssetPool, First Fire Management has elevated every aspect of its fire protection services. Whether it’s improving client communication, automating compliance tracking, or managing thousands of fire safety assets, AssetPool has helped First Fire stay ahead of industry demands.