Dial-A-Medic is a trusted emergency medical services provider operating a fleet of ambulances and rapid-response vehicles. With strict healthcare compliance requirements and the daily pressure of responding to emergencies, the business needed a reliable way to verify that every ambulance was stocked, compliant, and mission-ready at all times.
Before AssetPool, vehicle and equipment checks were time-consuming and inconsistent, with limited visibility for management. AssetPool enabled Dial-A-Medic to digitise all ambulance checklists, inventory checks, and compliance workflows—ensuring every vehicle leaves the station fully equipped and compliant.
Manual verification processes for ambulances and medical equipment.
Difficulty ensuring compliance across all vehicles and shifts.
No central visibility into the status of ambulances, equipment levels, or new defects.
Inconsistent reporting, making it difficult to track recurring issues or stock shortages.
High-risk environment, requiring strict control over critical life-saving equipment.
Dial-A-Medic performs digital inspections on ambulances and rapid-response vehicles using AssetPool’s mobile and desktop platform. Each inspection includes both vehicle safety checks and medical equipment verification.
An example inspection performed on an ILS ambulance shows 30 detailed checkpoints—including headlights, emergency lighting, sirens, tyre pressure, vehicle cleanliness, and safety equipment—with real-time defect recording (e.g., defective jumper cables)
Dial-A-Medic uses AssetPool to track and verify all equipment required for emergency response, including:
Rescue equipment
Oxygen and airway equipment
Bandages and dressings
Diagnostic/vital-sign tools
IV therapy equipment
Syringes and consumables
ECG/AED devices
Emergency drugs and medication kits
Each item is checked, photographed, and logged during routine inspections, helping the team ensure that no ambulance leaves under-stocked.
Each inspection captures the condition and functionality of critical vehicle components—ensuring every ambulance is safe, functional, and compliant before heading out.
AssetPool automatically records:
Failed or missing items
New body damage
Expired or missing license disks
Photos for proof and compliance
Technician details and inspection timestamps
Management can instantly see:
Which vehicles are compliant
Which vehicles have outstanding defects
Which equipment is missing or expired
Trend insights for recurring issues
Full inspection history per ambulance or RV
This visibility allows Dial-A-Medic to address issues before they become risks—and maintain a consistently high standard of emergency readiness.
Every ambulance now undergoes consistent, standardized, and fully auditable checks—reducing the risk of non-compliance and increasing operational safety.
Management has complete visibility into the status of each ambulance and every onboard asset, helping them make informed decisions.
Technicians can complete detailed inspections in minutes, with defects and photos uploaded instantly.
Missing or expired equipment is flagged immediately, ensuring no ambulance leaves the base inadequately stocked.
All inspections are stored securely, with downloadable reports ready for regulatory or internal audits.