Cross State Auctioneers, a prominent vehicle auction company in South Africa, has been improving its processes with the help of AssetPool. Partnering with WesBank, one of South Africa's leading finance houses, Cross State Auctioneers has enhanced its operations and secured new opportunities, showcasing the transformative power of technology in the automotive industry.
Before implementing AssetPool, Cross State faced challenges in managing vehicle inspections, tracking asset conditions, and ensuring accountability. With AssetPool’s software, they now perform seamless digital inspections across various stages of vehicle recovery and preparation for auction:
Job Assignment: When WesBank provides vehicle details, the admin team at Cross State onboards the vehicles using AssetPool’s QR code feature. Jobs are then assigned to technicians via their mobile devices.
On-Site Inspections: Technicians travel to the designated site, locate the vehicles , and conduct thorough inspections. They check for damages, missing equipment (e.g., spare wheels, jacks, spanners, and triangles), and other defects such as bald tires.
Vehicle Recovery and Final Inspection: After driving the vehicles back to Cross State’s premises, senior technicians perform a final yard inspection to determine repair costs and prepare the vehicles for auction.
Bespoke Reporting and Accountability: AssetPool’s barcodeless scanning feature and digital signature functionality ensure accurate documentation and accountability at every step. For example, technicians obtain digital sign-offs from contact persons on-site, confirming the vehicle's condition during handovers.
Impact on Business Growth: AssetPool’s integration has yielded significant results for Cross State Auctioneers. Within just a year of using the platform, Cross State expanded from handling commercial vehicles to managing all vehicle types financed by WesBank. This transition has led to increased revenue and strengthened relationships with key stakeholders.
Nicolene Portrita, a representative from Cross State, expressed her satisfaction: “Thank you for your early session. We are making headway on the project. They enjoy the reports that come out.”
Differentiation in the Market: Cross State’s adoption of AssetPool has set them apart from competitors like Dealers Online. Unlike their competitors, Cross State provides comprehensive inspection reports to clients, reinforcing trust and transparency. This unique approach has been pivotal in securing exclusive contracts with WesBank.
Smooth Adoption and Training: AssetPool supported Cross State with multiple on-site training sessions, ensuring a smooth transition to the digital inspection system. Over four months, Cross State successfully inspected and processed 72 vehicles, showcasing the system’s ease of use and efficiency.
Key Benefits of AssetPool for Cross State Auctioneers
Improved Operational Efficiency: Streamlined job assignments and inspections with QR codes and barcodeless scanning.
Enhanced Accountability: Digital sign-offs and detailed inspection reports ensure transparency and accuracy.
Increased Revenue: Expanded vehicle handling capabilities and secured contracts with WesBank.
Market Differentiation: Comprehensive reporting sets Cross State apart from competitors.
Seamless Adoption: Smooth onboarding process supported by tailored on-site training.
Scalability: Ability to manage a growing volume of vehicles with ease.
AssetPool has empowered Cross State Auctioneers to elevate their operations, drive business growth, and strengthen client relationships. By leveraging AssetPool, Cross State has positioned itself as a leader in the vehicle auction industry.