With over 20 years in the restaurant market and a footprint of mobile trailers, fixed-location stores, and event-based setups, Chip 'n Dip needed a scalable, consistent way to maintain brand standards, ensure equipment compliance, and manage franchisee accountability — all without drowning in paperwork.
Chip 'n Dip’s head office (franchisor) now uses AssetPool to manage a full inspection program for all franchisee-run units. These include:
Fixed-location stores
Mobile trailers and food trucks
Event gazebos and temporary setups
Support vehicles
Each franchise site is treated as its own asset, and each zone represents a unique mobile trailer or unit. AssetPool enables them to:
Run spot checks and random inspections using their Verification Coordinator, who assesses brand look, operations, and health compliance across the country.
Maintain control using checklists tailored for franchise operations:
Front of House
Back of House
Health & Safety
Hygiene
Team Presentation
Customer Experience
Product & Storage
Track compliance-critical items like tongs, fryers, uniforms, and branding to ensure all units are up to standard.
Instead of relying on QR codes, Chip 'n Dip leverages AssetPool’s barcode-less scanning and search functionality — using register numbers or store identifiers to quickly locate and track equipment across sites. This reduces friction for mobile setups and helps ensure that asset data is always accessible during inspections.
Franchise owners and head office teams use automated notifications to stay in control:
Daily failure summaries: “Send a daily report listing all inspections that failed in any of my sites.”
Upcoming equipment compliance alerts: “Send me a list of equipment documents that expire in 30 days.”
This ensures nothing slips through the cracks — and that corrective action can be taken quickly, every time.
Since onboarding with AssetPool, Chip 'n Dip has:
Eliminated paper-based inspections
Standardized franchisee compliance across diverse unit types
Enabled real-time visibility into every location
Improved communication between head office and franchisees