Africa Health Care

How did Assetpool help?

AssetPool's Smart Inspection Software offers an innovative solution which helps streamline and enhance the auditing process across different aspects of a hospital’s operations. Africa Health Care (AHC) is a healthcare operator specialising in hospital management and related healthcare services. Their goal is to ensure that affordable quality healthcare services are made available to all. They now have the power of AssetPool to digitally inspect the following aspects of hospitals:

• Ward audits
• Emergency trolley inspections
• SHEQ (Safety, Health, Environment, Quality) checklists
• Schedule drug audits
• Hand hygiene audits
• Hospital bed checklists
• Sample testing to ensure all patient files are up to date
• Root Cause Analysis checklist when someone passes away

With the multitude of checklists and audits required, managing these processes can become overwhelming without a systematic approach. AssetPool's Smart Inspection Software offers low cost, flexible and comprehensive digital solution that helps address many of the challenges hospitals face in conducting audits and inspections.

Key Benefits:

• Efficiency: Automation reduces manual effort, allowing staff to focus on addressing issues rather than paperwork.
• Accuracy: Digital data collection reduces errors and ensures consistent reporting.
• Compliance: Checklists are aligned with regulatory standards, promoting adherence to SHEQ standards.
• Visibility: Real-time reporting and analytics offer insights for informed decision-making.
• Timely Action: Immediate alerts for non-compliance or issues lead to swift corrective actions.
• Documentation: Automated reports serve as a historical record of audits and inspections.

Charline van der Walt, the Group Nursing Services Manager at Africa Health Care, shared how AssetPool's digital inspection software has brought significant improvements to their operations. She stated,

"Previously, the audits were done by me when I visited hospitals, or via paper-based checklists done by the hospital staff. Now the audits are done daily, and the monitoring is much more efficient for Head Office and Management Teams at hospital level. It takes less time to do the audits with AssetPool."

Regarding training, she mentioned,

"Previously, training was done on processes, this was very time consuming and did not speak to specific risks. With AssetPool, training can be done on a specific aspect of a process that failed as identified via the checklists. This is time saving, and much more efficient for staff and management."

Charline also highlighted the benefits of real-time feedback, saying, "The real-time feedback by using AssetPool allows me to have a constant overview of all aspects at all hospitals. Which means less travel time." Lastly, she praised the software's usability and support, stating, "The software is user-friendly, easily accessible, and understandable. It is easy to train staff on how to use the software.